Built to Last: Sustaining Patient Navigation and Community Health Worker Programs

Sustainability is focused on building a program or a practice that is designed to last. The Patient Navigation Sustainability Assessment Tool (PNSAT) is a resource designed to enhance the effectiveness and sustainability of navigation programs. The PNSAT framework measures sustainability across eight critical domains, including financial stability, workflow integration, and the engagement of both leadership and the community. By providing a structured scoring system and action plan, the PNSAT helps program planners understand how navigation services impact clinical outcomes. By utilizing the PNSAT, programs can better understand their program’s strengths and areas for improvement.